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Stephanie Winans

Stephanie Winans

GTM Strategy Consulting for Startups

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negativity

Facebook Fan Misbehaving? How to Ban and Unban A Fan!

May 29, 2011 by Stephanie Winans Leave a Comment

To ban a user, hover over the comment and an X will appear in the upper right corner of the comment.  Click it and choose the option Remove Comment and Ban User. If you change your mind and the banned user promises to behave, you can choose to unban.  Click the people like this link […]

Filed Under: Uncategorized Tagged With: ban, facebook, negativity, unban

When Social Media Gets Nasty: 5 Rules to Managing Online Negativity

May 24, 2011 by Stephanie Winans Leave a Comment

Change morning shows, add a controversial feature, or run an interactive promotion and you will have more than just your devoted P1s responding online. If you think “You can’t please all the people all of the time” is a cliché, think again. No matter how awesome your promotion, feature or new jock is, you will […]

Filed Under: Uncategorized Tagged With: negativity, social media, social media manager

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